In the severe situation of COVID-19, to avoid the risks brought by centralized office, BlueStar had actively promoted the digital tools in the headquarters and affiliated enterprises, and guided to achieve barrier-free office by means of telecommuting and decentralized office. With less exposure, the telecommuting provided guarantee for the epidemic prevention and control, the normal development of business and the normal operation of enterprises.

Having known the situation of failure to carry out centralized office owing to the outbreak, BlueStar immediately organized the Management Information Department to prepare the System Application Guide for Telecommuting, which expounded the methods to use digital office tools, provided the problems to be encountered in telecommuting and appropriate solutions. Management Information Department advocated that the headquarters and affiliated enterprises use skype or enterprise WeChat to hold meetings, which are not limited by time, space and media, and can be held on computers or mobile phones anytime and anywhere. Digital tools realized the timely and effective interactive communication as well as secure and fast information sharing, which can improve the efficiency of telecommuting while saving some communication costs for the company, so that the daily work can be carried out in an orderly manner.

Meantime, BlueStar further provided affiliated enterprises with technical support to solve any problems that enterprises would encounter in their use of digital tools for telecommuting. On average, Nantong Xingchen held more than 5 meetings per day through Skype, and successfully organized the meetings attended by up to 45 people. So far, Skype has become an indispensable office tool for Nantong Xingchen; Guangzhou Research Institute of Synthetic Materials, Bluestar (Beijing) Chemical Machinery Co., Ltd. and other enterprises also held meetings through skype for many times, meeting the office requirements of no contact, no meeting and not concentration; BlueStar's Safety and Environmental Protection Department employs the EDS system to collect the information on epidemic monitoring in enterprises; The full address book in enterprise WeChat helps employees find relevant people anytime and anywhere, and can allow them to communicate by voice call. Digital tools will also play a greater role in providing effective support for modern office and management, enterprise operations and development.